Corporate Training Solutions

Corporate Training has been our passion. All the trainers that we have on-board are extremely talented, knowledgeable and have the ability to connect with the participants.

Behavioral Programs

Communication Programs

Our communication Program Module has been developed with utmost care and after immense Global research. Few of the topics we have mentioned below which are mostly common; however we always prefer to deliver customized modules developed specially for our partners.

  • Written Communication including Proposal writing
  • Verbal Communication including body language
  • Telephone & Email Etiquette
  • Creating positive Vibes while speaking
  • Voice, Tone, Pitch & Modulation
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Time Management Program

Perhaps the most challenging task for any organization is to make its employees complete their day-to-day tasks. Most organizations see their employees keep pending jobs for some other day or coming late to office regularly. Our time management program caters to all such problems and provides tools and techniques to the participants about how to manage time and understand work prioritization.

  • Tools to prioritize work
  • Goal Setting
  • Aspects of task switching
  • Overcoming procrastination
  • Changing Habits
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Leadership Programs

Our Leadership Programs are considered one of the best by most of the corporate houses. This is because we just don't train how to be a good leader but we train to identify the leader in you. With the latest situations and case studies across the Globe we get the Leader in you to pop up inside the training room itself.Below are the basic outline for leadership program from ZEST India.

  • Principles, strategies and tactics of leadership
  • Dynamic leadership
  • Leadership Communication
  • Strategic Thinking
  • Breaking rigid mindset
  • Change management – the theory and development
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Team Building

Together Everybody Achieves More (TEAM) is the word which is the key pillar of success for any organization. We know the value of it. Our Team Building programs are designed to deliver the best team building strategies available across the Globe. Be it classroom intervention or outdoor training, we strive to deliver the best tools and techniques of team building exercise.

Inducing common organizational goals
Meeting team targets
Team motivations – ways and effects
Understanding various communication styles
Creating better relationships
Dealing with challenges
Team survival strategies
Meeting demand of team members
Goal setting and achievement strategies
Team Politics and ways to handle them

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Sales and Distribution

Sales has been the oxygen for any organization.The sales team therefore needs to be extremely focused, detracted and self-motivated to get the organization touch its next pillar of success.Be it the service industry or product; our customized sales training module is extremely crisp, to the point and updated.The modules are developed in-house by the ZEST India content development experts, approved by the partners and delivered with utmost passion and diligence.

Tools to fix appointments
Tools to close sales
Negotiation Skills

Follow Up Methods

Warehouse Management

Route Planning/Mapping

Tools for effective route planning
Sales over phone
Immediate Selling
Prioritizing dealers and retailers
Asseertive Communications
Rapport Building with clients
Customer Retention Techniques
Competitor Analysis
Key Account Identification

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Retail Sales Program

The retail industry is growing by 8.5% every year. With this growth if the companies are not able to keep the pace and uplift the manpower quality, sometimes they will be pushed away from the market.With the excessive retail footfall nowadays and the introduction of cosmopolitan culture people are have become more prone towards malls and retail outlets.These changes have made the demand for retail training rise up.We have made it absolutely clear that the retail training module we have is a ``no-nonsense`` one and caters to all the retail challenges faced.

Tools to fix appointments
Tools to close sales
Negotiation Skills

Follow Up Methods

Warehouse Management

Route Planning/Mapping

Tools for effective route planning
Sales over phone
Immediate Selling
Prioritizing dealers and retailers
Asseertive Communications
Rapport Building with clients
Customer Retention Techniques
Competitor Analysis
Key Account Identification

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Customer Service & Customer Delight Program

Gone are the days when products were sold for its design features and benefits. Nowadays products are sold based on the sales persons's attitude and behavior. The customer delight training developed by ZEST India covers all the gaps and challenges faced by the retail companies of all sectors. The modules are developed on customized basis depending on the industry and the its services.

Guest Greetings
Basic soft skills
Behavioral Aspects of a sales personnel
Confidence Building
Rapport Building
Image Enhancement
Telephone & Email Etiquettes
Negotiation Skills
Walk-In to buyer
Dress Etiquettes

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Technical Programs

Microsoft Excel

MS Excel program perhaps is the most common training required in any type/size of organization. ZEST India MS Excel training involves all the shortcuts, tools and techniques required for a person to run an effective MS excel for all the organizations MIS

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Project Management

This course is designed for persons who have on the job experience performing project management tasks, whether or not project manager is their formal job role, who are not certified project management professionals, and who might or might not have received formal project management training. The course is appropriate for these persons if they wish to develop professionally, increase their project management skills, apply a formalized and standards-based approach to project management, seek career advancement by moving into a formal Project Manager job role

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Safety Training Program

The ZEST India safety training involves all types office safety. Starting from typical programs like basic office safety program to the advanced fire and electrical safety programs all are included in our specialist list.

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ERP

ERP training from ZEST India is absolutely tailor made and developed as per the exact requirement from our partners. All the training modules in ERP covers all the ERP modules available.

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CRM

Not only the behavioral part of customer service, we also cover training programs in the software CRM. CRM is one of the most demanded software of recent times. Almost 85% sales driven companies use CRM to maintain healthy relationship with the their key customers. Request us for a customized CRM training module.

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Purchase & Inventory Management

The entire Purchase and Inventory Management program at ZEST India is tailor made as per the requirements of our clients. Depending on the industry your organization caters from; the program contents are developed accordingly.

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Specialized Programs

Women Empowerment

Jawaharlal Nehru once said ``You can tell the condition of a nation by looking at the status of its women.`` Women are entitled to live in dignity and in freedom from want and from fear. Empowering women is also an indispensable tool for advancing development and reducing poverty. Women have not actively participated in their emancipation due to their lack of economic independence and illiteracy. In nearly every country, women work longer hours than men, but are usually paid and acknowledged less. The roles that men and women play in society are not biologically determined -- they are socially determined, changing and changeable. The key lies in women empowerment through economic self-sufficiency and higher awareness levels on social, political and legal issues. There is also a need to recognize and emphasize the diverse roles of women such as reproductive, productive and community management. In our capacity building programmes we especially seek to strengthen the public voices of women; Self-discovery is the first step towards the path of enlightenment. The main aim of the programme is to strengthen their voices in the public arena, and thus enhance the quality of life of women through increased knowledge and skills.

Womanhood – Living the real life

Sex and gender issues in the process of development

Being a leader – at home, work and society

Socio-cultural and related factors leading to gender discrimination, analysis of rural society

Ability to resolve conflicts at the local level

Managing stress

Emotional Intelligence

Positive Parenting

Communication skills’ training

Coping with day-to-day affairs

Access to information through Information Technology

Importance of self-reliance

Anger Management

Income generative skills training

Women’s health and related issues

Qualities of a good leader for good governance, at home and society

Decision making skills

Negotiation skills

Confidence-building

Relationships – A reality check

Political Empowerment

Assertively Responding to Violence – household and societal

Building awareness of women’s rights and laws that support women

Conflict Management for women

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Women Safety

With all the unfortunate incidents happening around our women need to be safe and learn the skills to keep themselves safe in awkward situations.Three out of every four women in Kolkata feel unsafe. Two-thirds have experienced misbehavior on the streets. The Park Street rape case, Kamdhuni, the brutal Nirbhaya incident in the Capital, Shakti Mills, Mumbai; they highlight the vulnerability of Women in India. With more and more women going out for work, coupled with changing value systems & aspiration levels, a large number of women have left the confines of the home. Women safety is a major cause of concern for our society at large. The incident of Phaneesh Murthy has also brought to fore the vulnerability of women at workplace. Closeted, the issue is given a lip service by our industry and women safety at workplace is left unaddressed. Our workforce and hence productivity are directly linked to the way we treat women at workplace. WOmen SAFety (WOSAF) is an effort to enlighten, empower and usher a change in our society affecting nearly 50% of our society and a major chunk of our workforce. WOSAF highlights the potential atrocities, the various safety measures, and most importantly SITuation CONtrol (SITCON). SITCON equips the woman to change status quo of any potential ‘dangerous’ situation, preparing, taking stock and initiating action. It shares leanings used by armies across the world for SITCON and it is NOT about Self Defense!

Women Safety in India

Types of atrocities and safety tips

Legal aspects & Guidelines

Situation Control Measures

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Mind Mapping Programs

How can individuals maximise their creativity, concentration and mental agility? How can ideas be progressed and information communicated? With mind mapping, training, courses and workshops. In the past, linear notes were needed but communication risked being cluttered or misinterpreted. Mind Mapping removes these difficulties and allows rapid expansion and exploration of an idea resulting in a clear and concise picture or ‘map’ of all the relevant interlinked points for inclusion. The use of shapes, colours and dimensions as visual stimulants further add to this simple and powerful tool.

Mind Mapping for Business

Fast Reading & Super Memory

Mind Mapping for Education

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Emotional Intelligence

Our communication Program Module has been developed with utmost care and after immense Global research

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For any other program request a call back

Trainers’ Availability

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